We disclose your Personal Data to the following categories of service providers and other parties:
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Service providers, including:
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Payment processors
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Shipping and logistics companies
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Name and address verification providers
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Ad networks
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Security and fraud prevention providers
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Hosting and other technology and communications providers
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Analytics providers
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Market research providers
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Marketing service providers
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Email distribution companies
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Customer relationship management service providers
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Staff augmentation and contract personnel
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Our Affiliates
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Parties who acquire your Personal Data through an acquisition or other change of control
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Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part)
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Data cooperatives
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Other parties at your direction, including:
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Social media services (if you intentionally interact with them through your use of the Services)
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Third-party business partners who you interact with through the Services
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Other parties authorized by you
We process Personal Data to operate, improve, understand and personalize our Services. We use Personal Data for the following purposes:
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To meet or fulfill the reason you provided the information to us
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To communicate with you about the Services, including Service announcements, updates or offers
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To provide support and assistance for the Services
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To create and manage your Account or other user profiles
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To personalize website content and communications based on your preferences, including targeted offers and ads served through the Services
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To process orders or other transactions
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To respond to user inquiries and fulfill user requests
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To improve and develop the Services, including testing, research, analysis and product development
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To protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Services
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To comply with our legal or contractual obligations, resolve disputes and enforce our Terms of Service
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To respond to law enforcement requests and as required by applicable law, court order or governmental regulations
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For any other business purpose stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws
Privacy Policy
A Legal Disclaimer
At Ketura Facial Care, your privacy is our priority. This Privacy Policy outlines how Ketura Facial Care and its affiliates (“Keturah,” “we,” “our,” or “us”) collect, use, and disclose personal information from individuals who access or use keturahshine.com, our branded social media pages, and any other sites, services, features, content, applications, or products we provide within the Canada (collectively, the “Services”).
If you are accessing the Services from outside Canada, a region-specific privacy policy may apply. Please refer to the appropriate country-specific website for details.
Our Services are hosted and operated in Canada and are governed by Canadian law. By using the Services, you acknowledge and agree that any Personal Data (as defined below) you provide will be transferred to and stored on servers located in Canada.
Please note that your use of our Services is always governed by our Terms of Service, which incorporates this Privacy Policy. Any terms used in this Privacy Policy that are not otherwise defined carry the same meanings as provided in the Terms of Service.
What this Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage. This Privacy Policy applies only to Personal Data that we collect from you directly; if we did not collect data directly from you, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.
Sources of Personal Data
We collect Personal Data about you from:
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You:
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When you provide such information directly to us
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when Personal Data about you is automatically collected in connection with your use of our Services
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Our subsidiaries and affiliates (together, “Affiliates”), when they provide us with Personal Data about you
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Third parties, when they provide us with Personal Data about you (“Third Parties”). Third Parties that share your Personal Data with us include:
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Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services, or Third Parties may help us provide you with customer support.
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Social networks connected to the Services. If you choose to provide your social network account credentials or sign in to the Services through a third-party platform, certain content and/or information from those accounts may be transferred to your Account with us.
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Advertising partners. We may receive information about you from certain service providers who support our marketing and promotional efforts. This information helps us understand how you interact with our websites, applications, products, services, advertisements, or communications, allowing us to improve your overall experience.
Categories of Third Parties with Whom We Share Personal Data
How We Use Your Personal Data
How We Use Your Personal Data
Disclosures of Personal Data for a Business Purpose
We disclose your Personal Data to service providers and other parties for the following business purposes:
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Auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions and auditing compliance with this specification and other standards
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Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity
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Debugging to identify and repair errors that impair existing intended functionality
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Short-term, transient use of Personal Data that is not used by another party to build a consumer profile or otherwise alter your consumer experience outside the current interaction
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Performing services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services or providing similar services on behalf of the business or service provider
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Undertaking internal research for technological development and demonstration
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Undertaking activities to verify or maintain the quality or safety of a service or device that we own, manufacture or control, or that was manufactured for us
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. For example, all credit card information and shipping information regularly collected through the Services is encrypted and maintained using industry standard methods designed to ensure its security against loss or theft, including during transmission to our third party Payment Processor, which is currently First Data. Your financial information, such as your payment method (valid credit card number, type, expiration date or other financial information) is used and stored by our Payment Processor, and use and storage of that information by the Payment Processor is governed by the Payment Processor’s applicable terms of service and privacy policy. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism, limiting access to your computer or device and browser, and signing off after you have finished accessing your Account. Although we work to protect the security of your Account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.
We retain Personal Data about you for as long as you have an open Account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Data Security and Retention
Exercising Your Rights
To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an Account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
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Emailing us at keturah.ca.org@gmail.com
Changes to this Privacy Policy
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time in connection with any such improvements, but we will alert you to any such changes by placing a notice on keturahshine.com, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at: